Posts Tagged: Apology

Why Rebuilding a Relationship Always Means Rebuilding Trust

I read a good post from Seth Godin today called Two Elements of an Apology and it reminded me that when rebuilding ...
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Apologies At Work: Do We Need To Make Them?

In traveling down the worm hole that is the internet, I landed on a 2010 story in Psychology Today called The ...
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An Apology Letter To Your Staff

It's a new year, 2013, and as you look in the rear-view mirror on last year, what does it reflect?  What kind ...
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