Posts Tagged: customer service

Creating Positive Customer Impressions

Have you ever heard that we form our impression of a person within the first few minutes of meeting them? ...
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Vigilante Corrective Action

Photo via I went out with my extended family last night and somehow we got on the topic of ...
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Human Resources in a Self Service World

There are only so many people in life that I want to have a relationship with.  My family,  friends, and ...
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Customer Service- When to Fire the Provider

This is not going to be a rant.  It will be an observation. In the last three days, I've either ...
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Led by Trish McFarlane and Steve Boese, H3 HR Advisors harnesses over 40 years of combined experience to provide HCM analysis, expertise and technology insights to global organizations.


Launched in 2009, The HR Happy Hour Show is hosted by Steve Boese and Trish McFarlane, and is the longest continuously running internet radio show and podcast on all things HR and HCM.

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