I’ve been honored to work in the HR industry for twenty years. Honestly, with all the perceived negatives, there are so many more great moments that make working with people worthwhile. But, as I sit here as an analyst, conducting research surveys and interviewing HR leaders, I find it sad that we are not really moving the needle as much as we should. Why? Because organizations ask HR to be more strategic while making them take care of the unusual, mundane and sometimes gross aspects of people management.
Unusual? Gross? Mundane?
Yes, HR leaders and their teams are still doing the “dirty work” that managers don’t want to handle. Do you have an employee with body odor and don’t want to handle it? Just go to HR and they will address it for you. What about the employee that dresses inappropriately, showing just a little too much of their stuff? Yes, just take that one to HR too. Here’s one for you….employees rubbing boogers on the men’s room mirror? Yes, even that can come to HR to address. I know these may sound like things a parent would address with a child, but I assure you these are all very real in our workplaces.
I don’t know how the HR department became the keeper of all these great incidents, but I am ready to hear that the managers in the organization are stepping up to handle them. Then, and only then, will your HR teams have time to actually work on strategic things to help drive revenue or support the business goals of the company.
What about you? If you work in HR, are you still spending time on these issues, “mothering” employees and leaders, or am I just happening to get a lot of stories from the trenches that are not true? I’d love to hear your comments….